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Email: Naturoliapharma@gmail.com

Cabin no 406, 4th floor, San plaza building, Feroze Gandhi market , ludhiana. 141001

Privacy Policy

At Naturolia, we value the trust you place in us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase through our website.

1. Information We Collect

We collect personal and non-personal information to provide a seamless shopping experience. The types of information we collect include:

  • Personal Information: Name, email address, phone number, shipping and billing address, and payment details when you register or place an order.
  • Non-Personal Information: Browser type, IP address, device information, and usage data collected automatically through cookies and analytics tools.

2. How We Use Your Information

The information collected is used for the following purposes:

  • To process and fulfill your orders accurately and efficiently.
  • To communicate updates related to your order, shipment, and support queries.
  • To improve our website, products, and customer experience.
  • To send marketing emails or promotional offers (only with your consent).
  • To detect and prevent fraudulent transactions or misuse of our website.

3. How We Protect Your Information

We adopt industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through secure, encrypted gateways. However, please note that no online transmission is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We respect your privacy and do not sell or rent your personal information. We may share your data only with:

  • Trusted logistics partners for order delivery.
  • Payment gateways for secure transaction processing.
  • Service providers who assist us in website operations, marketing, or analytics.
  • Legal authorities when required to comply with applicable laws or protect our rights.

All third-party partners are obligated to maintain the confidentiality and security of your information.

5. Cookies and Tracking Technologies

Our website uses cookies to personalize your experience, analyze website performance, and improve functionality. Cookies help us remember your preferences, shopping cart items, and browsing patterns. You can disable cookies in your browser settings, but certain features of the site may not function properly without them.

6. Your Rights and Choices

You have full control over your personal data. You may:

  • Request access, correction, or deletion of your personal information.
  • Opt out of marketing or promotional communications at any time.
  • Withdraw your consent for data processing, subject to legal or contractual obligations.

To exercise any of these rights, please contact us at Naturoliapharma@gmail.com.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their respective privacy policies before sharing any personal data.

8. Children’s Privacy

Our website and services are intended for users aged 18 years and above. We do not knowingly collect personal information from children. If you are under 18, please use our website only under the supervision of a parent or guardian.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The latest version will always be available on this page with the “Last Updated” date.

10. Contact Us

If you have any questions, concerns, or feedback about our Privacy Policy, please contact us at: